Returns & Exchanges

At HeroHaven, we want you to feel confident in every outfit, which is why we offer a seamless 30-day return policy for all unworn apparel. If your new gear doesn't fit your heroic lifestyle, we are here to make the exchange or refund process as simple as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the garments are in their original, unworn condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or ship out your exchange within 5-7 business days.